Student Remote Learning Resources

Remote Learning Resources

  1. Check your UArts email regularly.
    Your faculty and UArts staff will send important information and resources to your UArts email. Be sure to check it daily.

  2. Be sure you have the hardware you need for Canvas, the university’s learning management system.
    To access the Canvas LMS, you will need a personal computer (laptop or desktop) that will run at least MacOS 10.14.6 or Windows 10 in order to download the most up to date web browser of your choice (Chrome, Firefox, Safari, or Edge).  This is what Canvas recommends.

  3. Be sure you have an internet connection and the hardware you need to use Zoom, the university’s video conferencing platform.
    To use Zoom, you will need internet bandwidth of at least 20Mbps (or higher, if there are multiple, simultaneous users on your network), and it is recommended that you download the application from You will also need speakers, a microphone and a camera (either internal to your computer or external). If you do not already have a reliable internet connection, several providers are offering free internet and services. You can learn more about these offers by visiting the Internet Options tab, above.  

  4. Log into Canvas, the university’s learning management system ( and complete the Passport to Canvas training course.
    Access to Canvas is free for UArts students and is available on desktops, laptops, tablets and phones. Your instructors will be posting course syllabi, learning materials and assignments to your Canvas course sites. For more information about Canvas, visit Canvas @ UArts.

  5. Install the tools you need for class.
    Your faculty will decide which additional hardware or software, if any, are needed for class and will communicate that information to you. 

  6. Communicate with your faculty if you have trouble obtaining an internet connection and the hardware and software required for your course.
  7. Remember: Tutoring is available to help with course material, research and writing, as well as learning to use Canvas and remote learning tools. Contact to schedule appointments.

Need More Support?

Advising and Tutoring: 
Campus Life:
Career Services:
Counseling Center:
Disability Accommodations:
Health Services:
Help Desk:
Residence Life and Community Standards:
Student Financial Services:
UArts Cares:
UArts Libraries:

Essential Tools

Here are guides to essential tools many UArts faculty members will use for remote learning.

Canvas: Log in to the University’s learning management system, Canvas.

Google Apps / G Suite Tutorials
Google Meet
Google Meet Ultimate Guide for UArts
Google Meet Quick Start Guide
Create Google Hangouts: Virtual Meeting for Faculty, Staff, Students (5:37 min.)

Google Drive & Docs
Beginner’s Guide to Google Drive for Mac Tutorial (15:06 min.)
Advanced Google Drive: Tips, Tricks & Tools (11:55 min.)
Google Docs Tutorial (16:52 min.)

Google Support
G Suite Learning Center

Zoom Tutorials
Download Zoom Client
Zoom Support for Joining a Meeting
How to Join a Zoom Meeting (Video 1:09 min)
Set Audio and Video in Zoom (Video 1:42 min)

Connection to Campus Remotely (VPN access)
About Accessing UArts Applications While Offsite
How to Install Global Protect VPN
IT Self-Help Knowledgebase “Screen Steps”

Software Tools & Links

Software provided by the university for free: macOS or Windows
Rhino: free trial 
Adobe: Once you create your Adobe ID, you can download apps from
Substance Painter: free education license
Autodesk Software: free one-year (renewable) educational trial
Unity: free software (Download Unity Hub and manage Unity installs.)
Office365: free Microsoft software

Need Help?

Feel free to contact us directly. For technology-based concerns, contact the HelpDesk at

Internet Options

A number of service providers are expanding coverage and even offering free wireless and hotspot access. Information from some of the largest providers is included below. 

Free Internet Service from Comcast  
Comcast has increased speeds from 15 Mbps to 25 in Internet Essentials, a program for low-income families to get internet access. The company has also eliminated the $9.95 price per month and made it free to new low-income customers for two months. Learn more. 

In addition, all Xfinity WiFi public hotspots are now open to everyone on the xfinitywifi SSID. Public hotspots can be found in small/medium businesses and outdoors in commercial areas. Xfinity non-subscribers need to accept the service’s terms and conditions to access the network, and then repeat it when they’re asked to continue to receive free unlimited access. Learn more about Xfinity access online or download the app.

Extended Coverage & Free Hotspots from AT&T
AT&T has announced pricing and access updates for customers. Learn more about AT&T’s services. Learn more

Expanded Coverage with T-Mobile
The vast majority of customers on T-Mobile and Metro by T-Mobile plans already have unlimited talk, text and smartphone data while on its network, and T-Mobile home internet customers have unlimited plans with no data caps or surcharges. Learn more

EveryoneOn connects lower-income internet users to technology discounts and access according to ZIP codes. Visit EveryoneOn.

Need Help?

Feel free to contact us. For technology-based concerns, talk with your faculty or contact the HelpDesk at for assistance.

Remote Learning Questions

Need Help?
Feel free to contact us. For technology-based concerns, talk with your faculty or contact the HelpDesk at for assistance.

Additional FAQs

Visit the Counseling Center.

Visit Student Health Services.

Connect with Campus Life.

Find academic support.

Explore Career Services.

Other Questions
For academic questions: Office of the Provost:
For financial aid questions: Student Financial Services: 
For health-related questions: Student Health Services: 
For housing-related questions: Office of Campus Life:
For career and internship-related questions: Career Services:
For international student questions: Office of Student Affairs:
For any other student life questions: Office of Student Affairs: 

Still not sure who to contact? Email