We’re moving to remote learning. What’s next?


  1. Check your UArts email regularly.
    Your faculty and UArts staff will send important information and resources to your UArts email. Be sure to check it daily.

  2. Be sure you have an internet and/or a data connection.
    To stay connected, it will be important that you have reliable internet and/or data service. If you do not already have a connection, several providers are offering free internet and services. Learn more about these offers.

  3. Establish a home studio or learning space.
    It will be crucial that you have a devoted space you can return to each day with minimal interruptions. Discuss your remote-learning needs with you family or roommates, and talk about the needs of others in your household. Identify the space that will have the least amount of interruptions and background noise, so you can focus.  

  4. Install the tools you need for class.
    Your teacher will decide which tools are needed for class and will communicate that information to you. Most faculty will use Google-based tools, called G Suite to communicate with you. The G Suite apps are free and available on most devices. You’ll find links to most of what you need on this site and information about who to contact if you need help.

  5. Communicate with us if you have trouble.
    We are here to help, from brainstorming options for an internet connection or getting a device to work from, to installing tools on your phone. Let us know what your issue, and we’ll get in touch with you ASAP. Also, be sure to let your instructors know if you’re having trouble connecting.

  6. Attend your classes, and engage with UArts remotely.
    If you’ve completed steps one through four without problems, you’re ready to get started. We look forward to engaging with you online.

  7. Remember: Tutoring is available to help with course material, research and writing, as well as transitioning to remote learning tools. Contact tutoring@uarts.edu to schedule appointments.

Need Help?

Feel free to contact us directly. For technology-based concerns, tell us about your issue using this form.

Need More Support?

For Accommodations: access@uarts.edu
For Advising: advising@uarts.edu 
For Campus Life: campuslife@uarts.edu
For the Counseling Center: counseling@uarts.edu
For Health Services: healthservices@uarts.edu
For Help Desk: helpdesk@uarts.edu
For Residence Life and Community Standards: reslife@uarts.edu
For Student Financial Services: finaid@uarts.edu
For UArts Cares: studentaffairs@uarts.edu
For UArts Libraries: libraries@uarts.edu

Here are guides to essential tools many UArts faculty members will use for remote learning.

Digication: Log in to the University’s learning management system, Digication.

Google Apps / G Suite Tutorials

Google Meet
Google Meet Ultimate Guide for UArts
Google Meet Quick Start Guide 
Create Google Hangouts: Virtual Meeting for Faculty, Staff, Students (5:37 min.)

Google Drive & Docs
Beginner’s Guide to Google Drive for Mac Tutorial (15:06 min.)
Advanced Google Drive: Tips, Tricks & Tools (11:55 min.)
Google Docs Tutorial (16:52 min.)

Google Support
G Suite Learning Center

Connection to Campus Remotely (VPN access)
About Accessing UArts Applications While Offsite
How to Install Pulse Secure VPN for Windows
How to Install Pulse Secure VPN for MacOS
IT Self-Help Knowledgebase “Screen Steps”

Software Tools & Links
Rhino: free trial 
Adobe: Once you create your Adobe ID you can download apps from Adobe.com.
Substance Painter: free education license
Autodesk Software: free three-year educational trial
Unity: free software (download Unity Hub and manage Unity installs.)
Office365: free Microsoft software

Need Help?

Feel free to contact us directly. For technology-based concerns, tell us about your issue using this form.

A number of service providers are expanding coverage and even offering free wireless and hotspot access. Information from some of the largest providers is included below. 

Free Internet Service from Comcast  
Comcast has increased speeds from 15 Mbps to 25 in "Internet Essentials," a program for low-income families to get internet access. The company has also eliminated the $9.95 price per month and made it free to new low-income customers for two months. https://www.internetessentials.com/

In addition, all Xfinity WiFi Public Hotspots are now open to everyone on the “xfinitywifi” SSID. Public hotspots can be found in small/medium businesses and outdoors in commercial areas. Xfinity non-subscribers need to accept the service’s Terms and Conditions to access the network, and then repeat it when they’re asked to continue to receive free unlimited access. Learn more about Xfinity access online or download the app.

Extended Coverage & Free Hotspots from AT&T
AT&T has announced that they are suspending broadband usage caps for home internet customers. That means that no overage fees will be applied while people are home using more data. AT&T is keeping public Wi-Fi hotspots open for anyone who needs them. Learn more about AT&T’s services

Free Internet & Hotspots with Sprint
Providing unlimited data for 60 days to customers with metered data plans effective March 18, Sprint will also give 20 GB of free mobile hotspot to customers with hotspot-capable devices, starting March 18. Visit Sprint.

Expanded Coverage with T-Mobile
The vast majority of customers on T-Mobile and Metro by T-Mobile plans already have unlimited talk, text and smartphone data while on its network, and T-Mobile home internet customers have unlimited plans with no data caps or surcharges. For the next 60 days, T-Mobile will also make unlimited smartphone data available to all  customers with limited data. Learn more about T-Mobile’s offers

Verizon Customers
Verizon is waiving late fees and suspending service termination for customers “negatively impacted by the global crisis.” Visit Verizon.

Boost Mobile Customers
As of March 19, Boost Mobile reports it will be issuing a plan for customers soon. Visit Boost Mobile.

EveryoneOn connects lower-income internet users to technology discounts and access according to ZIP codes. Visit EveryoneOn.




Need Help?

Feel free to contact us. For technology-based concerns, tell us about your issue using this form.

Remote Learning Questions

For technology concerns related to remote learning, tell us about your issue using this form. A UArts staff member will follow up with you quickly.

Additional FAQs

Go to UArts’ general COVID-19 FAQ. 

Read the FAQ for residential students.

Visit the FAQ for Counseling information.

Other Questions:
Visit the UArts COVID-19 response page. 
For academic questions: Office of the Provost: provost@uarts.edu
For financial aid questions: Student Financial Services: finaid@uarts.edu 
For health-related questions: Student Health Services: healthservices@uarts.edu 
For housing-related questions: Office of Residence Life & Conduct: reslife@uarts.edu
For international student questions: Office of Student Affairs: studentaffairs@uarts.edu
For any other student life questions: Office of Student Affairs: studentaffairs@uarts.edu 

Still not sure who to contact? Email remotelearning@uarts.edu.