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Health Services

UArts Health Services is committed to providing care, treatment and education to keep you healthy and happy.

Health Services

Health Services is here for you, and we are committed to the health and wellness of our students and community.

Note: The next open enrollment term for the school insurance will begin on May 1. Select "Health Insurance" from the On This Page directory for more information.

Videoconference with the UArts nurse
Appointments are open to currently enrolled UArts students and are free. Visits are between the student and the school nurse and are confidential. Appointments can be booked via uartshealthservices.youcanbook.me. Use your UArts-issued Zoom account to access the virtual session.

Office Visits

On-campus health services are provided Monday through Friday, 9 a.m. to 5 p.m during the school year. Summer hours may vary, we recommend calling prior to visiting the office when classes are not in session. All current, matriculated students are welcome to use the Health Office regardless of insurance type. All medical issues are strictly confidential. 

Health Services remains open for walk-in visits, appointments are encouraged to limit wait times. However, Student Health Services staff will not be treating unvaccinated students experiencing respiratory illness in the office. If an unvaccinated student is experiencing respiratory illness, they are encouraged to email healthservices@uarts.edu to schedule a video conference with the UArts staff nurse or visit uartshealthservices.youcanbook.me to schedule a virtual appointment. If a vaccinated student is experiencing respiratory illness, they can attend an in-person appointment or schedule a video conference with the UArts staff nurse.

Regardless of vaccination status, all other injuries and illness (gastro, allergy, etc.) can be treated in person or by virtual appointment.

Meet our staff 

Services available to students include the following;

  Evaluation and treatment of minor illnesses and injuries
  Feminine products, male and female condoms, band aids, throat lozenges, OTC medication, etc.
  Pregnancy tests
  Nutrition information and counseling / scale and BMI calculator available 
  PPD, TB skin testing at the beginning of the Fall/Spring semester
  Flu shots beginning in October each year
  Pamphlets and handouts on a variety of health related subjects

When a student has been triaged in the health office and it is determined further evaluation is needed, referrals are made free of charge to Thomas Jefferson Family and Community Medicine Associates (833 Chestnut Street).

A physical therapist is on campus Monday, Wednesday and Thursday in the Terra Building, suite 401. For questions please email healthservices@uarts.edu.

UArts Sick Note Policy: Please note that the Health Service does not issue sick or excuse notes for classes or work missed due to illness or injury. However, if a student has official medical documentation supporting time missed due to illness or injury, they should submit this directly to the Health Services (Gershman 306) to be kept on file.

The number of allowable absences is determined at the discretion of the faculty, however, with documentation on file in Health Services, Health Services staff can confirm that the time missed was due to medical reasons. For privacy reasons, students should submit documentation directly to Health Services, and not to their faculty.

Notification for long-term absences due to illness/injury are reviewed by the Director for Health Services and the Director for Educational Accessibility.

Health Insurance

2021-2022 Academic Year 

The next enrollment period for health insurance is for the 2021-2022 academic year. Students can opt into the school-sponsored insurance plan from May 1 to August 2. To receive coverage by the earliest possible date, students should opt in by the recommended deadline of August 2. Students can opt in by accessing the Online Insurance Form beginning May 1 or emailing healthservices@uarts.edu.

The insurance plan is Aetna, and cost for the academic year is  $4.241. In order to be eligible, students must be enrolled in six or more credits. For details about the plan, visit uarts.myahpcare.com

All students must access the Online Insurance Form to either opt-into or provide proof of personal insurance. 

Note: The school insurance cost is automatically added to each student’s bill until they provide proof of personal insurance using the Online Insurance Form. This must be done no later than 9/10/2021. The cost for the 2021-2022 year is $4,241.00.

For more information on the school-sponsored insurance plan, please visit http://uarts.myahpcare.com/.

It is a University of the Arts policy that all full-time, matriculated students taking 6 or more credits in the Fall/Spring carry health insurance with major medical coverage and submit proof of this coverage via online form.

Deadlines:

August 2: We strongly recommend that students complete the online insurance form by August 1st. 

September 10: The absolute last day to complete the Online Insurance Form (including waiving the school insurance fee) or to make changes to your preference. 

Following 9/10/21 eligible students who have not submitted proof of insurance will be enrolled in the school plan and responsible for the insurance fee: no exceptions, credits or refunds will be honored beyond this date.

Waiving the Insurance Fee:

Students submit proof of personal insurance online at myuarts.uarts.edu/ahpins in order to remove the insurance cost from their billing statement. 

The entire process takes only a few minutes and the student will need a copy of their insurance card. Afterwards the student will receive a confirmation email in their UArts email account. Once the waiver is completed Student Financial Services (SFS) will issue an updated billing statement in 1-2 weeks. For billing questions please contact SFS at finaid@uarts.edu or 215.717.6150.

We encourage all students who enroll in a personal insurance plan to find out if their insurance is accepted in the Philadelphia area: Please refer to the website for your personal insurance company. Most will have a “Find a Provider” or “Search for a Provider” tool available which will show a list of eligible resources in a given area. The zip code for UArts is 19102.

2021/2022 Plan Information:

Please note that the school plan for the 2021/2022 year will be Aetna, the same as the previous year. Insurance cards are digital and information on accessing your digital card will be emailed to your UArts account shortly after enrolling. 

Insurance Company: Aetna
Cost: $4,241 for the entire year.  Note: The fee is added to the student billing statement.
Coverage Start/End Dates: Academic Year Coverage is from 8/15/21* until 8/14/22  (*students must opt-in by 8/1 to begin coverage by this date)
For students who enroll in the Spring semester: Coverage is 1/1/22* until 8/14/22 (*students must opt-in by 12/1/21 to begin coverage by this date).
Coverage Details: To learn more about what is covered under the policy please visit uarts.myahpcare.com. Specifically, under the “Benefits” tab view the plan summary and brochure.

If you have questions regarding health insurance please contact Health Services at healthservices@uarts.edu or 215.717.6652. Questions regarding University billing may be directed to Student Financial Services at finaid@uarts.edu or 215.717.6170.

Aetna Student Health Website

To access your insurance website where you can manage your healthcare, search for providers, view claims and download your card please visit: aetnastudenthealth.com and select “University of the Arts” from the drop-down menu.

How to access your Aetna Digital ID Card:

Students who are enrolled can visit uarts.myahpcare.com and click the link at the top of the page to access their digital ID cards.

Local Resources

Philadelphia is home to a wide array of resources, facilities and specialists. Part of our goal is to highlight notable wellness-related resources in the immediate area. If you are looking for a specific recommendation and do not see it on the list simply contact our office so that we may be of further assistance.

University Health Services staff may assess students in-office and decide that a referral to an outside resource is necessary. 

Affiliated Physician's Offices
Thomas Jefferson Family and Community Medicine Associates (JFMA) located at 833 Chestnut St., Suite 301. The office is open Monday through Friday, 9 a.m. to 5 p.m. The JFMA on-call doctor is available 24 hours a day at 215-955-7190. 

Services are offered free of charge by JFMA with a referral from the Student Health Services. Students must be seen by a nurse in Student Health Services and obtain a referral slip in order for the co-pay cost to be waived. Students should bring the referral form, a student ID, and their insurance card (in case a prescription is provided) at the time of their appointment. 

Urgent Cares/Clinics
CVS Minute Clinic
1500 Spruce Street
Hours:
Mon-Fri 8:30 a.m. – 7:30 p.m.
Sat 9 a.m. – 5:30 p.m., Sun 9 a.m. – 4:30 p.m.

myDoc Urgent Care (and Primary Care if you call to make an appointment)
1420 Locust Street
215-800-1909
Hours:
Mon-Sat 8 a.m. – 8 p.m., Sun 9 a.m. – 5 p.m.
Closed on all major holidays

Dentists:
Afton Family Dental 
1815 S. Broad Street, 215-462-6229

Penn DDS School
40th and Spruce Streets, 215-898-8961
Call at 8 a.m. to schedule an appointment for the following day; let them know you are a UArts student and bring your UArts ID
Walk-in appts available, but for emergencies only

Temple University DDS School
3223 N. Broad Street (Broad and Allegheny), 215-707-2938

Center City Emergency Dentist
1429 Walnut Street, 6th floor, 215-545-2600
www.centercityemergency.com

Pharmacies: 
Rite Aid,  215 S. Broad Street (next to Terra Hall), 215-735-3593

CVS, 1500 Spruce Street, 215-790-3290

Walgreens, 1 S. Broad Street, 267-330-0290

If you need to see a specialist, the Health Services can provide you with a list of practitioners near the University's campus. 

New Students

Student Health Form (including immunizations) should be scanned and emailed as a PDF to healthservices@uarts.edu. If you are experiencing an issue in completing the health form please reach out to our office.

Plan ahead: During the summer months it can be difficult to get a timely appointment with your physician due to the increased demand of back to school check-ups but you'll need one in order to complete your required Student Health Form.

If you are being treated for any long term medical or psychological conditions that require regular provider visits and you will be away from home, we suggest that prior to the start of school, you make connections with providers near UArts who accept your health insurance. Please reach out to Health Services or Counseling for a list of recommended providers.

If you are on a monthly medication regimen and require refills and/or continual evaluations, please make prior arrangements with providers in the Philadelphia area who accept your health insurance.

New Students Only

  • Student Health Form: All students new to UArts are required to complete and submit these documents by August 1 for fall enrollment or December 1 for spring enrollment.
  • Since portions of the form require information from your physician, including a physical examination and immunization records, we encourage you to keep the deadlines in mind when scheduling your appointments. Read more about our immunization policy here
  • Students are required to complete and submit every page of the form.
  • Information on how to return the form can be found on the final page of the health form (page 8). 

School-Sponsored Insurance Plan
Please read the Health Insurance section of this site. 

Submitting Materials 
The Student Health Form can be submitted a few ways.
Tip: If sending the original, we recommend making a copy to keep as a back-up. Acceptable methods of submitting are:

  email as a single PDF to healthservices@uarts.edu
  fax legibly to Health Services at 215.717.6237
  mail* to our office at

The University of the Arts
Attn: Health Services
320 South Broad Street
Philadelphia, PA 19102

*If mailing, please only send documents intended for Health Services to the address above. Documents meant for other offices should not be included in the same envelope.

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What are the required forms and documents for Health Services?

Find Student Health Documents here.

NEW STUDENTS MUST SUBMIT THE FOLLOWING:
Health Information Form
(Note: a portion of the form needs to be completed by your physician. Please schedule your appointment sooner rather than later to ensure you can be seen in a timely fashion).
Immunization Records (to be submitted with Health Information Form). In the event of an outbreak, students without immunization documentation on file may be required to leave campus for a period of time based on the recommendation of the CDC and the Philadelphia Department of Public Health.

Online Health Insurance Form*
(Note: full time students are required to fill out the online health insurance form each year)

RETURNING STUDENTS MUST SUBMIT THE FOLLOWING:
Online Health Insurance Form*
(Note: full time students are required to fill out the online health insurance form each year)

What services are provided by Health Services?

The office treats minor illnesses and injuries and refers students to other professionals within the local area when necessary. To complement our on-campus services, Jefferson Family and Community Medicine Associates provides treatment of acute illnesses and injuries free of charge for all UArts students with a referral from our office.

During the school year, a physical therapist is on-site 3 days a week in Terra Hall, suite 401. Students can schedule an appointment by signing up on the sheet outside of the door or by emailing physicaltherapist@uarts.edu.

Our nurses can administer tuberculosis (TB) skin tests to students who are in the master’s programs for teaching and require this screening before going into a classroom setting.

Flu shots are available on a seasonal basis, beginning in October. Flu shots are free to UArts students and administered by a school nurse. There is a limited supply and flu shots are given on a first-come, first-served basis, so students interested in this service are encouraged to contact Health Services in October to inquire about availability or to check our Facebook and Instagram accounts for updates.

Health Services provides the following health items year-round;male and female condoms, feminine hygiene products, Band-Aids, throat lozenges and OTC medications. If you are a student looking for a local specialist, Health Services can provide a list of recommended local providers. Call us at 215-717-6652 or email healthservices@uarts.edu for assistance.

What are the hours and location of the Office of Health Services?

The Office of Health Services is located at 401 South Broad Street, Gershman Hall, suite 306. All current students with a valid student ID are able to access the building.

Office hours are Monday-Friday from 9am to 5pm. 
 

How do I contact the Health Services?

Phone: 215-717-6652
Email: healthservices@uarts.edu
Fax: 215-717-6237
 

How can I stay up-to-date on Health Services news/info?

We try to update our social media accounts to best reflect any important updates, events or news relating to our office. Students are encouraged to follow us:

Facebook
Instagram

What should I do if I’m not feeling well?

Students are encouraged to stop by the Health Office or book an appointment at uartshealthservices.youcanbook.me to meet with a nurse who can better determine what plan of care is best suitable. If an advanced practitioner is necessary, we can refer students to Jefferson Family and Community Medicine Associates*, a local primary care provider, free of charge, with a referral from the health office.
*In order to take advantage of this partnership with Jefferson, students must receive a referral from a UArts nurse before their visit to JFMA.

If Health Services is closed:
Residential students who are unwell and require immediate monitoring or medical attention, please notify your Resident Advisor who will assist you. For minor illness, we recommend visiting the Health Services during office hours. Commuter students who are unwell and require immediate monitoring or medical attention, please contact Public Safety at 215-717-6666 for assistance.

In the event of a non-emergency that takes place after hours or during the weekend, we encourage students to visit one of the following urgent care centers, based on their location:
myDoc Urgent Care (1420 Locust St).
Visit their website for hours and information. 

Doctor’s Express (1444 W. Passyunk Ave).  
Visit their website for hours and information. 

VYBE Urgent Care (1420 Chestnut Street and 1217 S. Broad Street).
Visit their website for hours and information

In the event of a true emergency, call 911.

What health related items should I bring with me to school?

Students who use inhalers, epi-pens or similar must bring their own to school as the Health Services does not provide these items. We encourage students to carry one with them at all times) and to keep a spare in their living space.

If you require routine medication, prescriptions or allergy shots, you must make arrangements before coming to school. For routine medications and prescriptions, contact your prescribing provider about filling your prescription while at UArts.

For students requiring allergy shots, we recommend setting up an allergist in the area prior to coming to UArts. 

I need an allergy shot, what should I do?

In accordance with the American College Health Associate guidelines, Health Services does not administer allergy injections. Should you require this service, especially on a routine basis, we recommend finding an allergy provider in the area prior to coming to UArts. To do this, you can ask your primary allergist for a recommendation, go to your insurance company’s website and use the “Find a Provider” tool (the school zip code is 19102) or call or email the Health Office for a list of local immunology offices at 215-717-6652 or healthservices@uarts.edu.
 

Where can I sign up to receive a COVID-19 vaccine?

VaccineFinder is a nationwide service that uses your ZIP code to identify vaccination sites near you. Visit VaccineFinder to learn more.  

I have a pre-existing medical condition/require routine medication, what should I do?

Health Services does not write or fill prescriptions. If you require these services for an existing diagnosis, please contact your primary care provider to make arrangements before coming to UArts.

Students with pre-existing medical conditions that require routine assessments are encouraged to find a doctor in Philadelphia. The best way to do this is ask your existing physician for a recommendation or go to your insurance company’s website and use the “Find a Provider” tool. The school zip code is 19102.
 

Are flu shots available to students?

Flu shots are available on a seasonal basis, beginning in October. Flu shots are free to UArts students and administered by a school nurse. There is a limited supply given on a first-come, first-served basis, so students interested in this service are encouraged to contact Health Services in October to inquire about availability or to check our Facebook and Instagram accounts for updates.

Can I get screened for tuberculosis (TB) in Health Services?

Current students of the master’s programs for teaching who require a TB skin test can have the screening performed in office by a UArts nurse. Students who have the test done must be able to return to the office two days later for a reading of the results. For this reason, we do not perform tests on Thursday or Fridays (due to the weekend). It is strongly recommended that you call the office at 215-717-6652 or email healthservices@uarts.edu to confirm the best time to come in for the test.

Will Health Services write me an excuse/class absence note?

The University of the Arts Health Services does not provide written excuses for students who miss class due to routine illnesses or injury.

For minor/routine illnesses that result in absences, students should connect with their faculty as soon as possible about their absence and missing work.It is the student's responsibility to make up any missed work.

Medical documentation will be accepted for significant illness or injury, and should be submitted directly to Health Services.

What is the school-sponsored health insurance?

See “Health Insurance” section of this page. 

What is the required online health insurance form and how do I opt-in- or opt-out?

All full-time matriculated UArts students taking 6 or more credits are required to have health insurance and must confirm proof of personal health insurance or enroll in the school-sponsored plan by completing the online health form each year. The form can be accessed at myuarts.uarts.edu/ahpins.

The fee for the school insurance is included on students’ billing statements. In order to remove this fee you must access the online health insurance form at myuarts.uarts.edu/ahpins to opt out of the school insurance. After the end of registration we are unable to make changes to insurance information including the removal of the health insurance fee from a student’s bill. No exceptions can be made.

How do I opt in or opt out of the school insurance?

See “Health Insurance” section of this page. 

How can I change the insurance information I submitted via the online health insurance form?

After entering your information and clicking “submit,” you will be unable to access the form. If  you need to make a change to recently submitted information, you must contact Health Services at 215-717-6652.

Changes to your submission can only be processed prior to the end of registration. After registration, all insurance submissions are considered final.
 

How can I read more about coverage and benefits offered by the school-based plan?

See “Health Insurance” section of this page.

Who can I contact if I have additional questions about the school-sponsored insurance?

If you have questions about the school-sponsored insurance including but not limited to: cost, coverage dates, the online health insurance form,please contact the Health Services at 215-717-6652 or healthservices@uarts.edu.

How can I see which providers will accept the school insurance?

Visit aetnastudenthealth.com choose, "University of the Arts" and click on the “Find a Provider” link. This feature will allow you to see which providers in a specified area will accept Aetna insurance. 

Note: if you are looking for services around UArts, the zip code for the school is 19102. Best practices is to always confirm that your insurance is accepted at the time you are booking your appointment.

When can I expect my insurance card to arrive?

Aetna uses digital ID cards. Once a student has opted into the plan, information on how to obtain a digital ID card will be sent to the student's UArts email address. If you are re-enrolling in the Aetna student health plan your insurance information will remain the same. 

Can I opt into the school-sponsored insurance after the semester has already started?

Students who wish to enroll in the insurance after registration has ended must apply on their own by filling out the Qualifying Events Form and submitting it directly to Academic Health Plans. To submit the form, you should mail it to the address provided on the form or you can fax it to 817-909-4701. The Qualifying Events Form can be found at uarts.myahpcare.com/enrollment.

Please note: The University does not process Qualifying Events Forms, they are processed through Academic Health Plans. Also, students who submit a Qualifying Events Form are responsible for paying the insurance fee directly to Academic Health Plans (further information can be found on the form) as opposed to having the fee included in the student’s billing statement.

If you have questions about information on the Qualifying Events Form, you can contact Academic Health Plans at 855-856-3141.

Contact Student Health Services

The Student Health Center is located in Gershman Hall, suite 306, on the corner of Broad and Pine Streets and is open from 9 a.m. to 5 p.m., Monday through Friday.

healthservices@uarts.edu
phone: 215-717-6652
fax: 215-717-6237