The University of the Arts makes every effort to resolve student complaints internally, using policies and procedures outlined in the current University Catalogue and Student Handbook. Students are expected to fully utilize any and all such administrative procedures to address concerns and/or complaints in as timely a manner as possible.

In the unlikely event that a resolution cannot be reached following the University’s internal policies and procedures, students may contact the Pennsylvania Department of Education or the Middle States Commission for Higher Education, the University’s regional accrediting agency.