Student Complaint Resolution
The University of the Arts makes every effort to resolve student complaints internally, using policies and procedures outlined in the current University Catalogue and Student Handbook. Students are expected to fully utilize any and all such administrative procedures to address concerns and/or complaints in as timely a manner as possible.
- Student Code of Conduct Violations: A student may initiate the conduct review process against another student for alleged violations of the Student Code of Conduct generally within two to three months of the alleged violation(s) by submitting a complaint via the online reporting form at https://uarts-advocate.symplicity.com/public_report/index.php/pid866307 or via email at email@example.com. The Student Code of Conduct is located in the Student Handbook and in the University Catalogue.
- Academic Grievance: The Academic Grievance Policy, located in the University Catalogue, outlines the process for students who wish to file academic complaints.
- Sexual and Gender-based Violence, Discrimination, Exploitation, Stalking, and Harassment: The University’s Sexual and Gender-Based Violence, Discrimination, Exploitation, Stalking, and Harassment Policy details types of prohibited sexual misconduct and describes the process for filing complaints, as well as the ways in which the University can provide resources and assistance to those who have been impacted by sexual misconduct. Community members with questions or concerns regarding this policy can contact the Title IX Coordinator and Diversity Administrator (firstname.lastname@example.org). The policy is located in the Student Handbook and the University Catalogue.
- Harassment and Discrimination Based on Protected Categories: The University’s Notice of Non-Discrimination and Equal Opportunity outlines the process for filing complaints of harassment and discrimination based on protected categories. Community members may submit complaints to the Title IX Coordinator and Diversity Administrator (email@example.com). The Notice of Non-Discrimination and Equal Opportunity is located on the Policies and Regulations page of the University’s website.
- Privacy of Student Academic Records: The University’s information on access and privacy of student academic records as it pertains to the Family Educational Rights & Privacy Act (FERPA) are located in the University Catalogue.
In the unlikely event that a resolution cannot be reached following the University’s internal policies and procedures, students may contact the Pennsylvania Department of Education or the Middle States Commission for Higher Education, the University’s regional accrediting agency.