Programs Coordinator, Advising Center

JOB TITLE: Programs Coordinator, Advising Center 
DEPARTMENT:  Advising Center, Division of Student Affairs
REPORTS TO:  Director, Advising Center
Summary:
Reporting directly to the director of the Advising Center, this position is responsible for the coordination of all programming and services in the Advising Center, overseeing the management and delivery of academic support programs in the Center, including the Tutoring Program and the Academic Achievement Program. This is a full time salaried exempt position. 
Essential Duties & Responsibilities:

  • Assists director with program planning and services offered by the Advising Center, including orientation, special programs, events, and workshops in addition to advising and tutoring
  • Oversees and manages the university’s peer tutoring program, a multi service, multi-location program that contributes to student success
  • Coordinates the Academic Achievement Program early orientation program and its academic year programs
  • Recruits, interviews, hires, trains, supervises and evaluates peer tutoring staff (approximately 30-50 tutors per semester), office assistants, and AAP peer leaders
  • Develops and delivers tutor training, including creating handbooks with processes, policies and training materials
  • Monitors and oversees scheduling and payment for all work study staff. 
  • Manages scheduling and reporting system for the Advising Center. Responsible for processing utilization reports and data imports.
  • Evaluates students’ tutoring needs and schedules or assists in scheduling as-needed and recurring advising and tutoring appointments. 
  • Advises and tutors students, meeting one to one to provide academic guidance and support.
  • Manages communications to students, faculty and staff including mailings, social media, and promotional materials.  Responsible for managing and updating the Center’s university web pages. Develops and coordinates activities to promote and publicize services.
  • Acts as liaison between students, staff, and faculty.  Refers students to appropriate campus resources.  Addresses faculty requests for tutors  
  • Provides administrative information and guidance regarding advising and tutoring services to students, staff, faculty and parents
  • Oversees daily operations and administrative responsibilities of the Center and office
  • Performs additional duties as assigned by director

The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions.  Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.

Education:

  • Bachelor’s degree in humanities, education, or the arts. Master’s degree preferred. 

​​​​​​​Experience:

  • Experience working in advising, tutoring/learning centers, or academic departments in higher education; coordinating programs; teaching or tutoring in a college setting. 

Competencies, Knowledge, Skills & Abilities:

  • Ability to establish and maintain positive and cooperative working relationships with academic programs, administrative departments, students, and their families. 
  • Strong interpersonal, organizational, and oral and written communication skills. 
  • Ability and desire to work collaboratively with members of a team.
  • Full command of Microsoft Office suite, Google suite; knowledge of Creative Adobe suite and or other design software a plus
  • Knowledge and proficiency in CMS, student advising, and data systems. 

Supervisory Responsibility:

  • Supervises peer tutoring staff, student office assistants, and peer leaders.

Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to sit or stand at a computer and use hands to finger keyboard. Work requires near vision for reading and computer use. Accommodations may be made for employees with disabilities. 

Work Environment: The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee will work in a private office setting, part of a larger office suite, which is a climate-controlled environment. There are no unusual health or safety precautions.

About The University:

University of the Arts’ mission is simple: to advance human creativity. Established in 1876, UArts believes creativity is the most essential skill for success in today’s society and has educated generations of groundbreaking artists, performers, designers and creative leaders for more than 141 years.  After being granted university status in 1987, University of the Arts became the largest institution of its kind in the nation, offering programs in design, fine arts, media arts, crafts, music, dance, theater and writing. It now features 30 undergraduate arts majors, 15 graduate programs and the nation’s first PhD program in Creativity. UArts is also home to innovative centers across disciplines, including the Center for Immersive Media, Lightbox Film Center, Philadelphia Art Alliance and Rosenwald-Wolf Gallery. Learn more about UArts.

TO APPLY: Interested, qualified applicants should submit letters of application and resumes to the Human Resources Department via email to jobs@uarts.edu. Please ensure job title is in the Subject line.

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, The University of the Arts publishes its Annual Safety Report at the following link for your reference:

http://www.uarts.edu/about/campus-crime-fire-reports

THE UNIVERSITY OF THE ARTS IS AN EQUAL OPPORTUNITY EMPLOYER
Title IX Statement: The University of the Arts prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Director for Title IX, Equity, & Compliance is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Director for Title IX, Equity, & Compliance, e-mail titleix@uarts.edu,, or visit The University of the Arts, 320 S. Broad St., Philadelphia, Pa. 19102, Room 260, or call 215-717-6366. To learn more about the University's Title IX policy and response to sex discrimination, including sexual harassment and sexual violence, please visit www.uarts.edu/titleix. Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.

Launch Experience