JOB TITLE: Housing Coordinator
DEPARTMENT: Student Affairs
REPORTS TO: Director for Residence Life and Conduct
The Housing Coordinator manages all areas of functioning for the residential facilities. This is a live-in, 12 month position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manages a residential community of 600+ students.
- Facilitates housing and meal plan assignment processes, including incoming student placement, housing selection, and room change process.
- Coordinates day-to-day management of the housing database system.
- Maintains accurate housing and meal plan records including billing in StarRez, Colleague, and Blackboard.
- Coordinates facility management, including weekly building walkthroughs, room inventories, Health & Safety room inspections, work orders, damage billing, and the opening and closing of the residential facilities.
- Maintains an accurate inventory of room and mailbox keys within the residential facilities.
- Manages the inventory and replacements of room/building furniture, micro-fridges, and laundry equipment in residential facilities.
- Collaborates with the Office of Educational Accessibility to account for housing accommodations
- Partners with outside vendors including but not limited to; Micro-fridge, Our Campus Marketing, and Xfinity cable service.
- Communicates with the Facilities department to manage work orders, damages, and building upgrades in the residential facilities.
- Coordinates off-campus housing information and data collection.
- Conducts training sessions and in-services for Resident Assistants/Community Advisors essential housing operations.
- Responds to critical issues in the residence halls including facility emergencies and student concerns.
- Collaborates with Continuing Studies during the summer to manage the Pre-College Summer Institute housing population.
- Aids in the updates and revisions to the Student Handbook.
- Aids in the maintenance of departmental on-line portal and webpages.
- Serves in the 12 month On-Duty rotation at the Professional on Duty level.
- Assists during large scale events hosted by Student Affairs; including but not limited to: Orientation, Resident Assistant/Community Advisor Trainings, RA banquet, and the Student Leadership Awards celebration.
The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not claim to describe all functions. Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.
EDUCATION AND EXPERIENCE:
- Minimum Master’s Degree in Higher Education, Education, Student Affairs, or similar area.
- Minimum of 1-2 years’ experience in residence life, student conduct, and/or activities.
- Must have excellent organizational and communication skills and be comfortable working within a prescribed student code of conduct, adjudicating cases, following up on all reported infractions, and the ability to provide direction to a residential community of 600+ students.
COMPETENCIES, KNOWLEDGE, SKILLS & ABILITIES:
- Experience in crisis management through on call process, preferred.
- Interpersonal Awareness: The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.
- Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside the university who can provide information, assistance, and support.
- Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
- Stress Management: The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.
- Flexibility: Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things.
ABOUT THE UNIVERSITY:
University of the Arts mission is simple: to advance human creativity. A leader in developing visual and performing artists and designers, University of the Arts has educated generations of innovative artists, performers, designers and creative leaders since 1876. UArts believes creativity is the most essential skill for success in today’s society. After being granted university status in 1987, University of the Arts became the largest institution of its kind in the nation, offering programs in design, fine arts, media arts, crafts, music, dance, theater and writing. It now features 30 undergraduate arts majors, 30 minors, 15 graduate programs, and the nation’s first PhD program in Creativity. UArts is home to innovative centers across disciplines, including the Philadelphia Art Alliance, Rosenwald-Wolf Gallery, and the new Center for Immersive Media launching in November 2019. Our nearly 1,900 students study and create on our campus in the heart of Philadelphia’s Avenue of the Arts, the city’s cultural center, within walking distance of hundreds of galleries, museums, theaters and other performing arts venues. Learn more about UArts.
TO APPLY: Interested, qualified applicants should submit letters of application and resumes to the Human Resources Department via email to email@example.com. Please ensure job title is in the Subject line.
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THE UNIVERSITY OF THE ARTS IS AN EQUAL OPPORTUNITY EMPLOYER