POSITION: Circulation Assistant
DEPARTMENT: University Libraries
REPORTS TO: Access Services Librarian
SUMMARY: The University of the Arts Libraries seeks a full-time evening circulation assistant to provide excellent customer service at the Greenfield Library. This position represents the library and the university to students, faculty, staff, and occasional outside users. Ideal candidate is a motivated self-starter who is detail-oriented, attentive, and demonstrates superior verbal and written communication skills. Responsible for the general circulation of library materials and in-stack maintenance, including shelving, shelf-reading and shifting. Helps patrons access information from the library, trains and supervises work-study students, manages the serial collection, ensures course reserves are up to date, and contributes to the library's social media presence. Ability to maintain organized records is essential, as is the ability to prioritize tasks and delegate responsibilities. Schedule varies according to the academic calendar.
Essential Duties & Responsibilities:
• Circulates materials to patrons at the Greenfield Library circulation desk using both computer and manual procedures.
• Answers directional and informational questions from patrons, and refer reference and other queries to librarians as appropriate.
• Organizes and processes course reserve material in print and electronic formats; communicates with faculty concerning procedures, policies, deadlines, problems, etc.; reports monthly electronic course reserve statistics.
• Maintains holds shelf, checks for outdated holds and ensures proper procedures for holds process.
• Assists patrons in the use of computer catalogs and indexes, and audio-visual equipment and collections; provides appropriate routine and preventive maintenance, and reports malfunctions of equipment.
• Assists patrons with printing, photocopying and scanning, provides routine maintenance of scanner and printer, and reports malfunctions to the helpdesk.
• Participates in and contributes to outreach efforts through the library’s social media, staff recommendations, library open house events, and creation of promotional materials.
• Supervises students and participates in shelving and shelf-reading of library materials.
• Maintains serial check-in, new periodicals area, and new books shelf.
• Trains, supervises, and evaluates student assistants in shelving, collection maintenance, electronic course reserve assistance and related projects, and maintains appropriate records on student work.
• Instructs library staff in circulation procedures, as needed.
• Contributes to maintenance of circulation procedures manual, course reserves in particular.
• Collects fines, membership dues, and conduct other appropriate financial transactions at the circulation desk. Prepares deposits, and ensures appropriate cash handling and security procedures.
• Maintains an organized filing system.
• Develops and maintains effective methods of communication with faculty and students, circulation staff, and other library staff.
• Contributes to maintenance of departmental supplies, and timely preparation of supply orders.
• Takes direction from Access Services Librarian and works closely with other library circulation staff.
• Attends library staff, circulation staff, and various other regular and ad hoc library meetings.
The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions. Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.
• College degree and at least one year of library experience or the equivalent experience and training which provides the required knowledge, skills, and abilities.
• Experience with standard computer software (databases, word processing, spreadsheets) required; experience with scanning and digital documents (PDFs, Adobe Suite) and Google Drive highly desirable.
• Ability to lead and motivate student assistants in provision of effective and appropriate circulation services.
• Ability to organize, schedule work, set priorities, meet deadlines, follow up independently on assignments, deal with fluctuating workloads, and work in a neat and precise manner.
• Thorough grounding in library procedures and policies relevant to the prescribed areas of responsibilities.
• Ability to establish and maintain effective working relationships with peers, supervisors, staff and library users.
• Ability to ensure through supervision and leadership a friendly, responsive, and productive work and public service environment.
• Ability to effectively analyze data, and communicate facts and ideas orally and in writing.
• Ability to occasionally lift and carry up to 25 pounds short distances.
ABOUT THE UNIVERSITY:
The University of the Arts—a leader in developing visual and performing artists and designers since 1876—is the only university in the United States that allows its students to collaborate across traditional lines. With more than 30 majors, 30 minors and 13 graduate programs in visual arts, performing arts, design and liberal studies, UArts develops alumni who are not only leaders in their disciplines, but also creative thinkers able to succeed in any path they choose. Our nearly 1,900 students study and create on our campus in the heart of Philadelphia’s Avenue of the Arts, the city’s cultural center, within walking distance of hundreds of galleries, museums, theaters and other performing arts venues.
TO APPLY: Interested, qualified applicants should submit letters of application and resumes to the Human Resources Department via email to firstname.lastname@example.org. Please ensure job title is in the Subject line.
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THE UNIVERSITY OF THE ARTS IS AN EQUAL OPPORTUNITY EMPLOYER