Undergraduate Admissions Counselor
Job Title: Undergraduate Admissions Counselor
Department: Office of Admissions
Reports to: Director for Undergraduate Recruitment
Undergraduate Admissions Counselors work to recruit, counsel, and enroll qualified undergraduate students, working to achieve the University’s enrollment goals. Counselors also work closely with high school guidance counselors and art teachers, and two-year college faculty and administrators, cultivating long-term relationships, continuously informing the enrollment pipeline. They are responsible for assisting the student through the admissions process, acting as a liaison to other campus departments, and serving as the student’s advocate.
Overview of Responsibilities:
- Strategically plan, schedule, conduct, and support a variety of on and off-campus recruitment events.
- Maintain a rigorous travel schedule throughout the recruitment season, including evening and weekend hours.
- Identify and recruit prospective freshman and transfer students from assigned territories and events.
- Assist with and conduct University sponsored events including Audition Days, Admit One, Open Houses, Info Sessions, Counselor Days, etc.
- Provides superior customer service to students through the entire admissions process.
- Consistently achieves performance goals for each term by reaching targeted conversion metrics at each stage of the admissions process.
- Collaborate with all departments and offices across campus to support recruitment and enrollment.
- Respond to all new inquiries quickly and maintain consistent communication with all students throughout the admissions process.
- Completes a high level of outbound calls per day to reach prospective students in a timely manner.
- Review portfolios of prospective visual art students and applicants, offering constructive feedback.
- Advise students on next steps throughout the admissions and enrollment process, and supporting them to complete the application.
- Provide follow-up correspondence to prospective students, teachers and guidance counselors after high school visits, portfolio days, on-campus interviews, college fairs, etc.
- Populate, maintain, and update applicant database with current and relative information in a timely manner.
- Review and process completed applications for decision recommendations.
- Manage and complete special assignments and projects, as assigned.
The above statements are intended to describe the general nature and level of work performed by the position; they do not purport to describe all functions. Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.
Education and Experience
- Bachelor’s degree.
- Interest in and/or commitment to the goals of higher education.
- Ability to work with people from diverse backgrounds, experiences, and opinions.
- A demonstrated ability to work with passion, persistence, and follow-through.
- Outstanding organizational, communication, customer service, and problem-solving skills.
- A receptiveness and responsiveness to training.
- Demonstrated success working independently and collaboratively, meeting personal and team goals.
- Ability to be adaptive, and responsive to new situations.
- Ability to manage time and willingness to work evenings and weekends.
- Keen attention to detail.
- A positive attitude, a people-centric approach to work, and a good sense of humor.
- Understanding of technology, and how it informs and supports business practices.
- Computer skills including proficiency with the Microsoft Office Suite, customer relationship management systems, student information systems, and the ability to learn new systems quickly and thoroughly.
- Ability to travel, with current driver’s license.
Valued experiences and skills:
- Bilingual or multilingual.
- Undergraduate degree in the performing or visual arts.
- 1 to 2 years of prior customer-service related position, with focus on relationship building.
- 1 to 2 years of prior experience in a college or university setting.
- Ability to quickly understand tasks-at-hand, with a mind for solution-based outcomes.
ABOUT THE UNIVERSITY:
The University of the Arts—a leader in developing visual and performing artists and writers since 1876—is the only university in the United States that offers all the arts and only the arts, expanding lives by connecting the performing, visual and communication arts, in both the classroom and the community. UArts is made up of unconventional thinkers and doers from around the world who want to impact society in an era of unprecedented change. The University has developed an innovative, flexible approach to developing artists, designers and writers—a curriculum that champions both exploration and collaboration. Our nearly 1,900 students are enrolled in 26 undergraduate and 23 graduate programs on our campus in the heart of Philadelphia’s Avenue of the Arts.
TO APPLY: Interested qualified applicants should submit a letter of application/cover letter and a resume via email to firstname.lastname@example.org. Please ensure job title is in the Subject line.
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, The University of the Arts publishes its Annual Safety Report at the following link for your reference: http://www.uarts.edu/about/campus-crime-fire-reports
THE UNIVERSITY OF THE ARTS IS AN EQUAL OPPORTUNITY EMPLOYER