Job Title: Benefits Manager
Department: Human Resources
Reports to: Associate Vice President for Human Resources

Benefits Manager supports the strategic plans at the University of the Arts by managing and 
administering employee benefits and leave of absence programs that attract and retain top talent. 
This is a single incumbent position.


  • Manages and administers benefits programs: medical, dental, life, disability (STD, LTD), FSA, HSA, EAP, voluntary life, 403(b) retirement plan, tuition reimbursement including Tuition Exchange program and Wellness programs.  Manages COBRA program.
  • Manages all ACA mandates and how it affects benefit programs. Responsible for ACA program within Colleague platform.
  • Manages and administers annual open enrollment.
  • Manages vendor relationship. Works collaboratively. Manages employee information in vendor platforms.
  • Manages and prepares $7M Benefit Budget annually.
  • Manages annual 403(b) retirement plan audit and 5500 filing in coordination with the Associate Vice President for Human Resources.
  • Manages and administers leave programs: FMLA, ADA, personal, military, educational, etc.
  • Manages Tuition Exchange Program and works collaboratively with Admissions and Student Financial Services Departments.
  • Ensures compliance with ACA and ERISA and other regulatory requirements.
  • Distributes mandatory notifications such as SAR, SPD, Medicare, etc.
  • Advises and counsel constituents on existing benefit programs.
  • Conducts benefit orientation for new hires.
  • Develops and distributes various employee wellness communications, including employee presentations as needed.
  • Actively involved with HR Benefits Community.
  • Manages and maintains HR Benefits’ intranet portal platform.
  • Actively researches new programs to offer.
  • Utilize social media as a communication tool.
  • Works closely and collaboratively with external and internal constituents to continuously assess needs, utilization and program improvements.
  • Coordinates services to surviving family members regarding death benefits.
  • Monitors industry norms/trend and understands how legislative changes will impact benefit programs.
  • Participates in area and industry benefit surveys. Analyzes results of surveys and develops specific recommendations for enhancing benefit programs and services.
  • Acts as benefit subject matter expert and maintains excellent knowledge of benefit programs and plan design.
  • Develops and distributes various employee benefit communications, including employee presentations as required.
  • Conducts exit interviews.  Reviews benefit options with exiting employees.
  • Prepares and participates in the HR portion of the Staff and Faculty orientation process.
  • Seeks continues technology and process improvement in the delivery of services.
  • Assists with other HR projects as needed.

The above statements are intended to describe the general nature and level of work performed by the 
incumbent; they do not purport to describe all functions. Incumbent may be assigned other duties, 
and the essential functions may change from time to time as necessary.


  • Business Acumen
  • Communication
  • Consultation
  • Critical Thinking and Evaluation
  • Cultural Awareness
  • HR Expertise
  • Relationship Management
  • Leadership and Navigation
  • Ethical Practice
  • Technology


  • Bachelor’s degree in Human Resources or an appropriate discipline
  • 7-10 years of experience in benefits administration
  • Higher Ed experience will have first consideration
  • HR Certifications required:  HRCI certifications (PHR or SPHR) &/or SHRM-CP or SCP
  • HR Certification preferred: CEBS (Certified Employee Benefit Specialist)
  • Member SHRM required, PEBA preferred
  • Member PAISBOA-Health Benefit Trust sub-committee required (when active UArts employee)
  • Experience in Social Media platforms a plus


  • Exemplary oral and written communication skills including tonality when speaking; ability to speak publicly with poise and confidence; ability to clearly, accurately and appropriately express oneself in oral and written communications; ability to interact effectively and appropriately with university administrators, faculty, staff and outside constituents
  • Exercises sound independent judgment and thinks strategically
  • Excellent computer and technical skills including Intermediate Excel skills (a must)
  • Excellent time management, planning & organizational skills; detail oriented
  • Ability to handle confidential and sensitive information including HIPAA related information. 
  • Ability to deliver and communicate sensitive information. Ability to discuss sensitive situations with empathy and objectiveness
  • Exemplary interpersonal skills; high degree of emotional intelligence
  • Possesses business acumen including budget administration
  • Readily adapts to changing priorities in a busy environment
  • Specific working knowledge of HIPAA, ERISA, ADA, COBRA, ACA, Medicare and other employment laws
  • Working knowledge, including testing of, online enrollment platforms and managing web-based open 
  • enrollment platforms
  • Working knowledge of Tuition Exchange Program a plus but not required
  • Actively involved in HR Benefit community and must stay abreast of trends and legislations
  • Must possess a positive attitude with initiative, adaptability and dependability
  • Maintains the highest level of confidentiality, political acumen and discretion
  • Problem solver able to deftly triage situations; demonstrates critical thinking skills
  • Understands and manages complex and sensitive situations while exercising diplomacy
  • Possesses keen awareness of organizational politics and policies; strategic insight and tactical foresight
  • Exhibits customer-centric attitude, professional attitude and appearance
  • Proactive and a team player
  • Possesses knowledge and understanding of program services, policies, procedures, rules, laws, etc.
  • Working knowledge of diverse cultures and demonstrated ability to work effectively with diverse interest groups at all levels of the University, and with diverse external constituencies and agency representatives.
  • Effective in managing change; familiar with current organizational and management theories.


Physical Demands : The physical demands described here are representative of those that must be met 
by an employee to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential 

While performing the duties of this Job, the employee is regularly required to sit, stand and use 
hands to finger, handle, or feel. The employee is frequently required to walk; reach with hands and 
arms and talk or hear. The employee is occasionally required to: climb or balance and stoop, kneel, 
crouch, or crawl. Ability to lift up to 10 pounds of material. Specific vision abilities required 
by this job include close, color, peripheral vision and depth perception.

Work Environment : The work environment characteristics described here are representative of those 
an employee encounters while performing the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential 

While performing the duties of this Job, the employee is exposed to a quiet to moderate noise level 
in an office environment.

ABOUT THE UNIVERSITY: The University of the Arts—a leader in developing visual and performing
artists and designers since 1876—is the only university in the United States that allows its 
students to collaborate across traditional lines. With more than 30 majors, 30 minors and 13 
graduate programs in visual arts, performing arts, design and liberal studies, UArts develops 
alumni who are not only leaders in their disciplines, but also creative thinkers able to succeed in 
any path they choose. Our nearly 1,900 students study and create on our campus in the heart of 
Philadelphia’s Avenue of the Arts, the city’s cultural center, within walking distance of hundreds 
of galleries, museums, theaters and other performing arts venues.

TO APPLY: Interested qualified applicants should submit letter of application/cover letter, resume 
and communication sample demonstrating your written communication skills via email to Please ensure job title is in the Subject line.

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime 
Statistics Act, The University of the Arts publishes its Annual Safety Report at the following link 
for your reference: