Manager of Academic Technology

JOB TITLE: Manager of Academic Technology                                               

DEPARTMENT:  Support Services                                                        

REPORTS TO:  Director of Support and Print Services

Summary:

Oversee the implementation and support of academic technology utilized in classrooms and public spaces, as well as assist and advise the Director of Support and Print Services.

Essential Duties & Responsibilities:

  • Research and development of classroom and public space technology, including but not limited to audio and visual elements
  • Work with Desktop Management to choose and implement appropriate computing technology
  • Work with Media Resources to support specialty suites and studios.
  • Outreach to academic divisions
  • Participate in long term planning for all academic technology on campus
  • Participate in reviewing technology requests
  • Specking and pricing technology
  • Oversee ongoing maintenance of implemented technology
  • Spec and create student bundles
  • Prepare bids and help select integrators
  • Oversee installations
  • Assist in the development of policies and procedures
  • Assist with planning the Support Services annual budget
  • Respond to tickets assigned through the Help Desk
  • Coordinate resources for events scheduled in 25Live
  • Keep an inventory of consumable parts and place orders
  • Assist in maintaining an accurate hardware inventory
  • Inform and advise the Director of Support and Print Services
  • Perform administrative duties and staff supervision at times when the Director is not available

The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions.  Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.

Education:

  • At least an Associate’s degree in a field related to technology

Experience:

  • Extensive knowledge of academic technology
  • Experience working with integrators

Competencies, Knowledge, Skills & Abilities:

  • Customer orientation – this is a customer service position. Understanding and striving to meet the customer’s needs are paramount.
  • Analytical thinking – troubleshooting and problem-solving make up a large component of this job.
  • Forward thinking – considering and planning for industry changes.
  • Technical expertise – this is a technical position. Technical proficiency is absolutely required.
  • Diagnostic information gathering – ability to listen, translate, record, and effectively communicate is essential.
  • Organization – must be highly organized.
  • Building Collaborative Relationships – this position advises and works collaboratively to determine best technology solutions for a given need.

About The University:

University of the Arts’ mission is simple: to advance human creativity. Established in 1876, UArts believes creativity is the most essential skill for success in today’s society and has educated generations of groundbreaking artists, performers, designers and creative leaders for more than 141 years.  After being granted university status in 1987, University of the Arts became the largest institution of its kind in the nation, offering programs in design, fine arts, media arts, crafts, music, dance, theater and writing. It now features 30 undergraduate arts majors, 15 graduate programs and the nation’s first PhD program in Creativity. UArts is also home to innovative centers across disciplines, including the Center for Immersive Media, Lightbox Film Center, Philadelphia Art Alliance and Rosenwald-Wolf Gallery. Learn more about UArts.

TO APPLY: Interested, qualified applicants should submit letters of application and resumes to the Human Resources Department via email to jobs@uarts.edu. Please ensure job title is in the Subject line.

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, The University of the Arts publishes its Annual Safety Report at the following link for your reference:

http://www.uarts.edu/about/campus-crime-fire-reports

THE UNIVERSITY OF THE ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

Title IX Statement: The University of the Arts prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Director for Title IX, Equity, & Compliance is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Director for Title IX, Equity, & Compliance, e-mail titleix@uarts.edu,, or visit The University of the Arts, 320 S. Broad St., Philadelphia, Pa. 19102, Room 260, or call 215-717-6366. To learn more about the University's Title IX policy and response to sex discrimination, including sexual harassment and sexual violence, please visit www.uarts.edu/titleix. Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.

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