Case Manager

JOB TITLE: Case Manager

DEPARTMENT:  Counseling

REPORTS TO:  Director of Counseling


This position is responsible for counseling the unique needs of multidisciplinary artistic students. The Case Manager/Staff Therapist conducts individual and group counseling, triage and intake assessments, and provides case management services to students in the form of off-campus psychiatry/med management referrals and finding resources.  Additionally, this position provides consultation to various members of the UArts community about student mental health issues and develops and implements educational outreach initiatives. The position will report to the Director of Counseling.

Essential Duties & Responsibilities:

The Case Manager/Staff Therapist is responsible for the following:

  • Provide individual and group counseling to undergraduate and graduate students experiencing personal adjustment, developmental and/or psychological problems.
  • Arrange for psychiatric referrals as needed.
  • Connect students to appropriate supports and resources in the community.
  • Assist students who require help with placement in intensive outpatient programs for a higher level of care as well as students who seek long-term counseling or psychiatry in the community.
  • Assist in the formulation and presentation of community intervention programs/outreach trainings and/or workshops that:
    • help prevent problems,
    • educate students, staff and faculty about mental health/psychological issues and wellness, and
    • teach skills for self-care and community health and safety.
  • Consult with university staff, faculty, students, family members and other professionals to assist students.
  • Upholds the highest ethical principles and promotes best practices of the profession.
  • Maintain appropriate records, notes, files, and statistics.
  • Contribute to the office's operational responsibilities, e.g., exercise appropriate stewardship of center budget and resources, contribute to center-wide goals and projects, contribute to office planning, assist with divisional and university responsibilities, etc.
  • Engage in professional development to maintain best practices and meet legal requirements and professional guidelines for practice.
  • Engage in both need assessments and service outcome assessments/evaluations to support the effectiveness and efficiency of services.
  • Make appropriate changes in services based on assessment findings.
  • Other administrative duties as assigned.

The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions.  Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.


  • Master's Degree in Social Work, Counseling Psychology, Clinical Psychology, Counselor Education, or Creative Arts Therapies from an accredited program. Currently licensed in Pennsylvania required (LSW/LCSW/LPC/LMFT).


  • Must have a minimum of 1 to 3 years of experience working in a college counseling setting with appropriate clinical, administrative, and case management experience. Trauma-informed training and expertise in diagnosis and psychopathology and mental health crisis intervention experience is essential. Background with psychiatric treatment settings, severe and persistent mental illness, suicide risk assessment and response, and electronic medical records is crucial. Knowledge of electronic medical records software (Titanium) is essential. Knowledge of applicable laws and regulations regarding student and employee policies and records (HIPAA, FERPA, Clery Act, Title IX, ADA, and other legislation regarding students’ rights) is essential.

Competencies, Knowledge, Skills & Abilities:

  • Demonstrated competency in counseling, psychotherapy and experience working with college-age students and diverse/multicultural populations.
  • Extensive knowledge and background with mental health treatment, psychopathology/diagnosis, and psychological and psychiatric services.
  • Ability to manage crisis interventions and multiple tasks under stress.
  • Demonstrate ability to work collaboratively with faculty, staff, and hospital/medical providers, community support organizations, and non-profit victim services agencies.
  • Experience with consultations, group work and wellness outreach.
  • Significant knowledge of electronic medical records used in college counseling centers (i.e. Titanium)
  • Ability to multi-task and work with sensitive, confidential information, to exercise good judgement and discretion.
  • Outstanding interpersonal and relationship skills.
  • Excellent written and verbal communication skills, organizational and time management skills.
  • Computer skills with social media, Windows, Google Suite.

About The University:

University of the Arts’ mission is simple: to advance human creativity. Established in 1876, UArts believes creativity is the most essential skill for success in today’s society and has educated generations of groundbreaking artists, performers, designers and creative leaders for more than 141 years.  After being granted university status in 1987, University of the Arts became the largest institution of its kind in the nation, offering programs in design, fine arts, media arts, crafts, music, dance, theater and writing. It now features 30 undergraduate arts majors, 15 graduate programs and the nation’s first PhD program in Creativity. UArts is also home to innovative centers across disciplines, including the Center for Immersive Media, Lightbox Film Center, Philadelphia Art Alliance and Rosenwald-Wolf Gallery. Learn more about UArts.

TO APPLY: Interested, qualified applicants should submit letters of application and resumes to the Human Resources Department via email to Please ensure job title is in the Subject line.

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, The University of the Arts publishes its Annual Safety Report at the following link for your reference:


Title IX Statement: The University of the Arts prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Director for Title IX, Equity, & Compliance is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Director for Title IX, Equity, & Compliance, e-mail,, or visit The University of the Arts, 320 S. Broad St., Philadelphia, Pa. 19102, Room 260, or call 215-717-6366. To learn more about the University's Title IX policy and response to sex discrimination, including sexual harassment and sexual violence, please visit Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.