JOB TITLE: Admissions Counselor
REPORTS TO: Associate Director for Undergraduate Admissions
Admissions Counselors work to recruit, counsel, and enroll qualified undergraduate students, working to achieve the University’s enrollment goals. Counselors also work closely with high school guidance counselors and art teachers, and two-year college faculty and administrators, cultivating long-term relationships, continuously informing the enrollment pipeline. They are responsible for assisting the student through the admissions process, acting as a liaison to other campus departments, and serving as the student’s advocate.
Essential Duties & Responsibilities:
- Strategically plans, schedules, conducts, and supports a variety of on-campus, off-campus and virtual recruitment events.
- Maintains a rigorous travel schedule throughout the recruitment season, including evening and weekend hours.
- Identifies and recruits prospective freshman and transfer students from assigned territories and events; supports prospective students through the inquiry, application, and enrollment process.
- Assists with and conducts University-sponsored events including Audition Days, Admit One, Open Houses, Portfolio Days, Counselor Days, etc.
- Regularly performing information sessions and tours for prospective students and families.
- Provides superior customer service to students, families, and other stakeholders through the entire admissions process during in-person, phone, email, and text interactions.
- Collaborates with all departments and offices across campus to support recruitment and enrollment.
- Reviews portfolios of prospective visual art and creative writing students and applicants, offering constructive feedback.
- Provides follow-up correspondence to prospective students, teachers and guidance counselors after high school visits, portfolio days, interviews, college fairs, etc.
- Populates, maintains, and updates applicant database with current and relative information in a timely manner.
- Processes, reviews, and renders decision recommendations for undergraduate applications.
- Manages and completes special assignments and projects, as assigned.
The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions. Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.
- Bachelor’s Degree required.
- Preferred: Bachelor’s degree in visual or performing arts, or 1-2 years directly related experience in visual or performing arts.
- 1 to 2 years of prior experience in a customer-service related position.
- Preferred: Two or more years of related experience as a student employee or professional in a secondary school or institution of higher education.
Competencies, Knowledge, Skills & Abilities:
- Interest in and/or commitment to the goals of higher education.
- Ability and interest in working with people from diverse backgrounds, experiences, and opinions.
- Strong written and oral communication skills.
- Outstanding organizational, communication, customer service, and problem-solving skills.
- Demonstrated success working independently and collaboratively, meeting personal and team goals.
- Ability to be adaptive, and responsive to new situations.
- Ability to manage time and willingness to work evenings and weekends.
- Keen attention to detail.
- A positive attitude, a people-centric approach to work, and a good sense of humor.
- Understanding of technology, and how it informs and supports business practices.
- Computer skills including proficiency with the Microsoft Office Suite, customer relationship management systems, student information systems, and the ability to learn new systems quickly and thoroughly.
- Ability to travel nationally with current driver’s license.
About The University:
University of the Arts’ mission is simple: to advance human creativity. Established in 1876, UArts believes creativity is the most essential skill for success in today’s society and has educated generations of groundbreaking artists, performers, designers and creative leaders for more than 141 years. After being granted university status in 1987, University of the Arts became the largest institution of its kind in the nation, offering programs in design, fine arts, media arts, crafts, music, dance, theater and writing. It now features 30 undergraduate arts majors, 15 graduate programs and the nation’s first PhD program in Creativity. UArts is also home to innovative centers across disciplines, including the Center for Immersive Media, Lightbox Film Center, Philadelphia Art Alliance and Rosenwald-Wolf Gallery. Learn more about UArts.
TO APPLY: Interested, qualified applicants should submit letters of application and resumes to the Human Resources Department via email to firstname.lastname@example.org. Please ensure job title is in the Subject line.
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, The University of the Arts publishes its Annual Safety Report at the following link for your reference:
THE UNIVERSITY OF THE ARTS IS AN EQUAL OPPORTUNITY EMPLOYER
Title IX Statement: The University of the Arts prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Director for Title IX, Equity, & Compliance is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Director for Title IX, Equity, & Compliance, e-mail email@example.com,, or visit The University of the Arts, 320 S. Broad St., Philadelphia, Pa. 19102, Room 260, or call 215-717-6366. To learn more about the University's Title IX policy and response to sex discrimination, including sexual harassment and sexual violence, please visit www.uarts.edu/titleix. Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.