Health Services Coordinator

JOB TITLE: Health Services Coordinator

DEPARTMENT:  Health Services

REPORTS TO:  Director for Health Services

Summary: The Health Office Coordinator manages, directs and monitors daily operations of the Health Office, including scheduling, directing students, and providing administrative support. The Health Office Coordinators manages all aspects of the University health insurance requirement. This position serves as the Health Office liaison for university departments such as facilities, IT, and security as well as external vendors and businesses.

Essential Duties & Responsibilities:

  • Manages the day to day functions of the health office, including answering phones, greeting students/visitors, handling mail, maintaining files and office equipment.
  • Manages the University required health insurance process, which includes working with students to ensure they have proper health insurance as required by the university.
  • Works directly with the health insurance vendor, student financial services and admissions to manage, monitor and when necessary reconcile issues related to the health insurance enrollment/waiver process.
  • Performs the data entry in the Health Services Office.
  • Attends orientations and occasional health and wellness programs and events.
  • Reviews and assists in the preparation and maintenance of various reports, including new student health forms and immunization compliance and multiple Health Office data sheets.
  • Responsible for ordering and maintaining par levels for office and clinical supplies.
  • Supervises Health Office work-study students.
  • Produces marketing and communication materials for the office of Health Services. This includes creating email templates, managing website and social media content, as well as posters/flyers advertising services, events and programs.
  • Maintains departmental areas in a safe, clean and professional condition; assure compliance with established safety regulations.


The above statements are intended to describe the general nature and level of work performed by the incumbent; they do not purport to describe all functions.  Incumbent may be assigned other duties, and the essential functions may change from time to time as necessary.


  • Bachelor’s degree preferred. Degree requirements may be substituted with an equivalent combination of education, training and experience.


  • Previous experience in a University student health environment or other outpatient medical facility preferred.
  • Prior administrative experience

Competencies, Knowledge, Skills & Abilities:

  • Knowledge related to health insurance plan documentation and health plan administration.
  • Excellent customer service and communication skills.
  • Excellent organizational skills
  • Strong time management skills
  • Solid conflict resolution skills
  • Ability to maintain confidentiality and professionalism.
  • Excellent computer competency
  • Cultural competency to work with a diverse student population and campus community.

About The University:

University of the Arts’ mission is simple: to advance human creativity. Established in 1876, UArts believes creativity is the most essential skill for success in today’s society and has educated generations of groundbreaking artists, performers, designers and creative leaders for more than 141 years.  After being granted university status in 1987, University of the Arts became the largest institution of its kind in the nation, offering programs in design, fine arts, media arts, crafts, music, dance, theater and writing. It now features 30 undergraduate arts majors, 15 graduate programs and the nation’s first PhD program in Creativity. UArts is also home to innovative centers across disciplines, including the Center for Immersive Media, Lightbox Film Center, Philadelphia Art Alliance and Rosenwald-Wolf Gallery. Learn more about UArts.


TO APPLY: Interested, qualified applicants should submit letters of application and resumes to the Human Resources Department via email to Please ensure job title is in the Subject line.

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Title IX Statement: The University of the Arts prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator and Diversity Administrator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail,, or visit The University of the Arts, 320 S. Broad St., Philadelphia, Pa. 19102, Room 260, or call 215-717-6366. To learn more about the University's Title IX policy and response to sex discrimination, including sexual harassment and sexual violence, please visit Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights