Laptop Imaging

The University owns licenses to over 50 distinct software packages. By pooling our licenses together, we can offer students these applications, in the form of a software image, for use on their own laptop.

Our software is managed by a keyserver which acts as a central lending library. The keyserver keeps track of how many licenses the University has to lend and how many computers are using them. By key-serving our software, we can offer the greatest number of applications to the greatest number of people. The keyed software is available to students, as long as they are an active student at UArts, in the form of a custom software image.

In some cases software providers do not allow their licenses to be keyed this way or the application is so specialized we are confident that not everyone will need access to it. We consider these "specialty apps" and we don’t include them in our custom image. Access to these specialty apps is determined by your department and your courses.

Our specialist creates an installer which includes the current Mac operating system along with keyed versions of all the apps we provide. Our staff install this custom image onto your laptop. In order to do this we must erase the memory of the computer. Students will need to make sure that they have all of their files backed up onto an external device, such as an external hard drive, prior to having your computer imaged.

Generally available software: Acrobat Pro, After Effects, InDesign, Dreamweaver, Encore, Flash, Illustrator, Photoshop Premiere, Bonzai3D, Adobe LightRoom, Apple iLife, Keynote, Numbers, Pages, Amadeus, TextEdit, our print management software, virus protection and more. Specialty software: Maya, Final Cut, Final Draft, Logic, Sibelius and more.

Due to the way Microsoft manages it’s licensing we can not provide Office to students via a custom image. Students can use programs like Pages, Text Edit or Google docs to write papers or they can purchase their own copy of Microsoft Office at an educational price at our bookstore. Office is available in all the computer labs.

Imaging will be available during orientation. Orientation groups will have time on their schedule during Orientation to go to the OTIS Support Services office in the basement of the Anderson Building (333 South Broad St) where they can drop off their laptop for imaging.  At the end of the day, students will be able to pick up their laptop.

During orientation image service drop offs will take place from 8:30 a.m. until 10 a.m. Imaged computers will be available for pick-up from 4 p.m. until 6 p.m. After the 29th of August, imaging will be available in the Terra 802 Service Center between the hours of 9 a.m. and 5 p.m. Monday through Friday throughout the school year.