We request that our clients come see us personally so that we can ensure that you are receiving the job exactly to your specifications instead of relying on a form to communicate. We will except infer office mailed jobs, as well as emailed jobs if coordinated with Bob Myaing prior to submission. Jobs may be submitted at either of the Imaging Lab locations on the 13th floor of Terra or the 6th floor of Anderson. Jobs may be delivered through inter-departmental mail as long as the job has been paid for in advance. For interdepartmental mail deliveries, allow 24 hours after the printing is completed. Please note that certain services require a minimum amount of copies to be eligible for printing, this information can be found on the web page for each service.
Note: When submitting large volume B&W print jobs through emailed files, all emailed files are considered final. The requesting department also must include the budget line to be charged if paying with a budget transfer. If there is an error in the file and the job needs to be reprinted, the client will be responsible for paying for incorrect prints as well as reprints.
The minimum for any High Volume Copy/Print job is 200 pages. We encourage the use of office copiers for anything less than this amount.
Both digital and hard copies are acceptable as original documents to be copied or printed. We will, however, not accept hard copies that are wrinkled, torn, or of poor quality. Our machine jams very easily and it will slow down the production of other jobs.
We have two forms that go along with each job, the first covers job specifics as well as client information. The second is a Departmental Budget Transfer form that requires a budget line and the signature of a department head, administrative assistant, or anyone who is authorized to sign for that specific budget line. We will not release a job unless the budget transfer slip has been signed for.
If you would like to pick up your completed job, our standard turnaround time is 24 hours. If you would like your job delivered to you via Distribution Services, then our expected turnaround time is 36 hours. Please note that once a completed job leaves our print lab, we are not responsible for any damages due to handling.