Director of Enrollment Operations

Position:   Director of Enrollment Operations

Department:  Admissions

The University of the Arts seeks an innovative and proven leader for the position of Director of Enrollment Operations.  The Director reports to the Associate Vice President & Dean of Admission and works closely with partners both on and off campus to provide infrastructure for the successful recruitment of aspiring visual and performing artists in a highly competitive market. 

Responsibilities:  The director is responsible for leveraging current and new admissions technologies for greatest effectiveness (including the Colleague student data system, OnBase imaging system, Hobson’s Connect constituent relations management system, Noel-Levitz predictive modeling tools, among others) and manages the security roles, training, policies, procedures, testing, upgrade installation/conversion efforts, documentation and troubleshooting.  The director also coordinates implementation of the University’s recruitment strategies and supervises major tactical aspects of the recruitment plan including electronic and direct mail, publications production scheduling and dispersal, budget management, data entry, data analysis and reporting.  The Director supervises a staff of eight, including the fulfillment coordinator, data entry supervisor, technology manager and research analyst and also serves as a liaison between Admissions and the Office of Technology and Information Systems.

Qualifications/Experience:  A master’s degree and 8-10 years of progressive experience in undergraduate, and graduate admissions preferred.  Candidates should also have strong leadership, supervisory, managerial, analytical and communication skills and demonstrated ability with enrollment information systems (preferably Colleague), web technologies, electronic data management and predictive modeling.  To be considered for this position, candidates must be energetic, collegial and results-oriented.  A significant background in arts-related admissions is preferred but not required.

The University of the Arts, located in the heart of downtown Philadelphia’s Avenue of the Arts, has been a leader in arts education for more than 135 years. With 2,100 students from 44 states and 31 countries, the university is distinctive in the U.S. for offering programs across both the visual and performing arts, including music, dance, theater, film, design and the visual arts.

Method of Application:  For consideration in the selection process, interested persons must submit a letter of application, resume and the names, addresses and telephone numbers of three professional references to