Circulation Assistant


Position: Circulation Assistant 

Department: University Libraries

Reports To: Access Services Librarian

Job Description:  Conducts circulation operations in the Albert M. Greenfield Library as assigned; coordinates and participates in stack maintenance activities, including timely re-shelving of materials, shelfreading, and cleaning projects; assists with interlibrary loan operations; trains and supervises student assistants; creates displays and assists with library outreach promotions.


 Public Service (60%)

  • Circulates materials using both computer and manual processes to patrons at the Greenfield circulation desks.
  • Answers directional and informational questions from patrons, and refers reference and other queries to professional librarians as appropriate.
  • Assists patrons in the use of computer catalogs and indexes, and audiovisual equipment and collections; provides appropriate routine emergency and preventive maintenance, and reports malfunctions of equipment.
  • Assists patrons with photocopying, provides routine maintenance/cleaning of photocopy machines, and reports malfunctions.
  • Assists Reference Librarian with interlibrary loan lending procedures.
  • Creates library displays, assists with the creation of outreach materials, contributes to “Staff Recommendations”, and participates in social media outreach through library accounts.
  • Performs all public service tasks in a friendly and efficient manner; contributes to a welcoming atmosphere for library patrons.

Collection Maintenance (25%)

  • Coordinates stack maintenance activities including shelving and shelfreading of all library materials; trains and supervises student assistants.
  • Processes claims-returned/not-on-shelf searches, following automated and manual procedures, and records related statistics.               

Supervision (10%)

  • Trains, supervises, and evaluates student assistants in shelving, stacks maintenance, and related projects, and maintains appropriate records on student work.
  • Contributes to maintenance of circulation procedures manual.

Financial and Management (5%)

  • Collects fines, membership dues, and conducts other appropriate financial transactions at the circulation desk; ensures appropriate cash handling and security procedures.
  • Attends Library Staff, Circulation Working Group, and various other meetings of standing and ad hoc library groups.
  • Develops and maintains effective methods of communication with patrons, circulation staff, and other library staff.
  • Contributes to maintenance of departmental supplies, and timely preparation of supply orders.

Other duties as assigned, including assuring the cleanliness of counter and tabletops and shelving areas as needed; assisting with course reserve processing during peak course reserve processing times.


  • Reports to Access Services Librarian.
  • Consults and works closely with other library circulation staff.
  • Works with Reference Librarian on interlibrary loan.
  • Attends Library Staff, Circulation Working Group, and various other regular and ad hoc library meetings.
  • Trains, supervises, and evaluates student assistants.


Education: A college degree and at least one year of library experience or the equivalent experience and training which provides the required knowledge, skills, and abilities. 

Knowledge, Skills and Abilities                                                     

  • Ability to lead and motivate student assistants in provision of effective and appropriate circulation services and collection maintenance activities.
  • Ability to organize, schedule work, set priorities, meet deadlines, follow up independently on assignments, deal with fluctuating workloads, and work in a neat and precise manner.
  • Thorough grounding in library procedures and policies relevant to the prescribed areas of responsibilities.
  • Ability to establish and maintain effective working relationships with peers, supervisors, staff, and the public.
  • Ability to ensure through supervision and leadership a friendly, responsive, and productive work and public service environment.
  • Ability to communicate facts and ideas orally and in writing.
  • Typing skills and familiarity with computers.

To Apply: Interested, qualified applicants should submit letters of application and resumes to the Human Resources Department at